The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH attaches great importance to responsible and transparent management of personal data.

Below you will find information about,

• who you can contact at GIZ on the subject of data protection.
• what data is processed when you visit the website.
• which external services (content delivery, web analytics, maps) are used on the website.
• what data is processed when you contact us (e.g. via the contact form).
• what possibilities there are to object to the processing of the data.
• what rights you have with respect to us.

1. Controller and Data Protection Officer

The responsible body for data processing is the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH.

Address:
Friedrich-Ebert-Allee 32 + 36, 53113 Bonn
Dag-Hammarskjöld-Weg 1–5, 65760 Eschborn

Contact in Uzbekistan (project office):
Tashkent, Shota Rustaveli St. 12A, Business Center “Grand”
Telephone: +998 93 111 02 34
E-mail: [email protected]

If you have specific questions about the protection of your data, please contact GIZ’s data protection officer: [email protected]

2. Information about the collection of personal data

2.1 General

GIZ processes personal data exclusively in accordance with the European General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and, with regard to the storage of information on end devices, the German Telecommunications Digital Services Data Protection Act (TDDDG).

Personal data are, for example, name, address, e-mail addresses and user behavior.

Personal data will only be processed by GIZ to the extent necessary. Which data is required and processed for what purpose and on what basis depends largely on the type of service you use, or on the purpose for which the data is required.

2.2 Collection of personal data when visiting our website

When visiting www.teicentralasia.org, the browser used automatically transmits data that is stored in a log file. GIZ itself only processes the data that is technically required to display the website correctly and to ensure its stability and security.

For each access, the following data is stored in the server log files:

• Date and time of the request
• Page accessed (URL)
• HTTP status code (e.g. 200, 404)
• Browser information (user agent: browser type and version, operating system) – if transmitted by the client

The data in the log files is deleted after 14 days.

Further information on the storage and transfer of data:

GIZ is obliged to store data beyond the time of the visit in order to ensure protection against attacks on the GIZ’s internet infrastructure and the communications technology of the Federal Government (legal basis: Art. 6 (1) (e) GDPR in conjunction with Article 5 of the German Act on the Federal Office for Information Security (BSIG)). In the event of attacks on communications technology, this data is analyzed and used to initiate legal and criminal prosecution.

Data logged when accessing the GIZ website is only transmitted to third parties if there is a legal obligation to do so or if the transmission is necessary for legal or criminal prosecution in the event of attacks on the Federal Government’s communications technology. Data will not be passed on in any other cases. This data is not merged with other data sources at GIZ.

2.3 Content delivery and protection against attacks (Cloudflare)

To deliver the website quickly and securely and to protect it against attacks (e.g. DDoS attacks, malicious bots), the website is delivered via the content delivery network of Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA (“Cloudflare”). All requests to the website are routed through Cloudflare servers. In the process, Cloudflare processes the IP address of your device as well as the data listed in section 2.2 (page accessed, date and time, browser information) in order to deliver the content and to detect and block attacks.

In addition, the website uses Cloudflare Web Analytics, a cookieless service that records page views and loading times in aggregated form (e.g. number of visits, pages viewed, referring pages, country and browser type). No cookies are set and no user profiles are created. To protect the e-mail addresses published on the website against automated collection by spam bots, Cloudflare’s e-mail address obfuscation is also used.

The legal basis is Art. 6 (1) e GDPR (secure and stable provision of the website as part of GIZ’s public relations work). Data may be processed in the USA; Cloudflare is certified under the EU-U.S. Data Privacy Framework (see section 5). Further information: https://www.cloudflare.com/privacypolicy/

2.4 Cookies

When you visit our website, small text files, so-called cookies, are stored on your device. Cookies cannot run programs or infect your computer with viruses. The website only uses a technically necessary cookie; no cookies are used for analysis, marketing or tracking purposes. A cookie banner is therefore not required.

The following cookie is used:

• NEXT_LOCALE – stores the selected language version of the website (English or Russian); technically necessary; deleted when the browser is closed (session cookie).

The legal basis is § 25 (2) no. 2 TDDDG in conjunction with Art. 6 (1) e GDPR. You can delete cookies at any time in your browser settings; the website will then be displayed in the default language.

2.5 Web analysis service etracker (user analysis)

To analyze usage data on its website, GIZ uses the web analysis service etracker, operated by etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany (“etracker”). The data generated with etracker is processed and stored by etracker on behalf of GIZ in Germany only. The data is not passed on to third parties.

Further information on user analysis

etracker is used on this website without cookies and without storing or reading any information on your device. Every time you visit a page on the website and every time you download a file, data about the activity is processed (e.g. pages viewed, date and time of access, referring page, browser, operating system, device type, screen resolution). Before it is stored, each data set is rendered anonymous by shortening the IP address. Data is stored and evaluated completely anonymously; it is not possible to draw conclusions about individual persons.

GIZ evaluates usage information for statistical purposes as part of its public relations work and for the needs-based provision of information within the scope of the tasks it performs (legal basis: Art. 6 (1) e GDPR in conjunction with § 3 BDSG).

Information on opting out

You have the right to object to this processing at any time on grounds relating to your particular situation (Art. 21 GDPR). To do so, please contact GIZ’s data protection officer at [email protected].

Further information on data protection at etracker: https://www.etracker.com/en/data-protection-by-etracker/

2.6 Map on the Contacts page

On the Contacts page, a map is displayed to show the location of our office. The map tiles are loaded from the servers of Google Maps of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”); the location marker is loaded from the server of the icon service Flaticon (Freepik Company S.L., Spain). When the page is called up, your IP address and browser information are transmitted to these providers. No cookies are set by the map. The legal basis is Art. 6 (1) e GDPR (easy findability of our office). Further information: https://policies.google.com/privacy and https://www.freepikcompany.com/privacy

2.7 Website search

The website offers a search function. The search terms you enter are transmitted to our server in order to display the search results. As the search terms are part of the address of the results page (URL), they are recorded in the server log files and deleted together with them (see section 2.2).

3. Processing of personal data when contacting us

When users contact us, the data provided will be processed in order to be able to respond to the enquiry. All contact details (telephone, e-mail, postal address and contact form) are available on our Contacts page. The following contact options are available:

• Contact form
• E-mail
• Letter
• Telephone

3.1 Contact form

On our website, a form on the Contacts page offers the possibility to contact us electronically. When you use the contact form, we process your name, e-mail address and the message you provide. This data is processed solely for the purpose of handling your enquiry. The data is stored in the website’s database and sent by e-mail to the website administrator.

The legal basis for the processing is Art. 6 (1) e GDPR. Filling out the contact form can be cancelled at any time; the data will only be transmitted when the form is submitted. Enquiries submitted via the contact form are deleted from the website database and the administrator’s mailbox 12 months after receipt, unless statutory retention obligations apply.

The data is transmitted to GIZ via an encrypted connection (TLS/HTTPS).

3.2 Contact by e-mail

Alternatively, it is possible to contact GIZ via the e-mail addresses provided. In this case, at least the email address but also any other personal user data transmitted with the email (e.g. family and given name, address) as well as the information contained in the email are stored solely for the purpose of contacting the user and processing the request.

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) e GDPR.

3.3 Contact by letter

When contacting us by letter, the personal data transmitted (e.g. surname, first name, address) and the information contained in the letter will be stored for the purpose of contacting you and processing the request.

The legal basis for the processing of data transmitted in the course of sending a letter is Art. 6 (1) e GDPR.

3.4 Contact by telephone

If you contact us by telephone, personal data will be processed to the extent necessary in order to handle your request.

The legal basis for the processing of data transmitted in the course of a telephone call is Art. 6 (1) e GDPR.

4. Disclosure to third parties

GIZ does not pass on personal data to third parties unless it is legally obliged or entitled to do so by law.

GIZ uses carefully selected technical service providers for the hosting, technical maintenance and support of the website as well as the service providers named in section 2. Where these service providers process personal data on behalf of GIZ, they are bound by GIZ’s instructions and contractually obliged to comply with data protection pursuant to Art. 28 GDPR.

5. Transfer of data to third countries

Some of the service providers used on the website (Cloudflare, Inc. for content delivery and Google LLC for the map on the Contacts page) are based in the USA or may process data there. For the USA, the European Commission adopted an adequacy decision on 10 July 2023 (EU-U.S. Data Privacy Framework). The providers mentioned are certified under this framework; in addition, EU standard contractual clauses pursuant to Art. 46 (2) c GDPR have been agreed. Data from web analysis with etracker is processed in Germany only. Beyond this, GIZ does not transfer personal data to third countries.

6. Duration of data retention

User data will not be kept any longer than is necessary for the purpose for which it is processed or as required by law. In particular, the following storage periods apply:

• Server log files (including search terms): 14 days (see sections 2.2 and 2.7).
• Language cookie NEXT_LOCALE: until the browser is closed (see section 2.4).
• Web analysis with etracker: usage data is stored in anonymised form only (see section 2.5).
• Enquiries via the contact form: 12 months after receipt (see section 3.1).
• Enquiries via e-mail, letter or telephone: until the enquiry has been fully processed, unless statutory retention obligations apply.

7. IT security of user data

The protection of personal data is an important concern for GIZ. Therefore, technical and organizational security measures ensure that the data is protected against accidental and intentional manipulation, unintended erasure and unauthorized access. All data between your browser and the website is transmitted in encrypted form (TLS/HTTPS). These measures are updated in line with technical developments and are constantly adapted to the risks.

8. Reference to user rights

Visitors to the GIZ website have the right to

• Access to information about your data stored by us (Art. 15 GDPR),
• Rectification of your data stored by us (Art. 16 GDPR),
• Erasure of your data stored by us (Art. 17 GDPR),
• Restriction of the processing of your data stored by us (Art. 18 GDPR),
• Object to the storage of your data, provided that this data is processed based on Art. 6 Para. 1 S. 1 lit. f) and e) GDPR (Art. 21 GDPR),
• receive the data concerning you in a commonly used and machine-readable format from the controller in order to have it transmitted to another controller if necessary (right to data portability, Art. 20 GDPR),
• withdraw your consent, provided that the processing of the data has been carried out on the basis of consent (Art. 6 para. 1 a) GDPR). The lawfulness of the processing based on the consent given remains unaffected until the reception of the withdrawal.
• In accordance with Art. 77 GDPR, you have the right to lodge a complaint with the competent data protection supervisory authority. The competent authority for GIZ is the Federal Commissioner for Data Protection and Freedom of Information (BfDI).

If you have any questions about the processing of your personal data, you can contact GIZ's data protection officer at [email protected].